Thursday, March 1, 2007

Call 911 in emergencies only


We dial 911 for emergencies only. Use this number if you need immediate assistance from law enforcement, the fire department or emergency medical services. This number also include services for in case of fire, traffic accidents with injuries, choking, crimes in progress and medical emergencies. When calling 911, try to remain as calm as possible. You should speak with clarity and give the dispatcher as much information as possible. The more information you give, the more help they may provide for you.

When 911 is dialed, the Department of Public Safety knows the exact origin of a campus emergency as soon as the call is received. All university phone lines are part of the 911 system. This allows Public Safety personnel to respond immediately and appropriately to each individuals needs. Do not forget that 911 is an emergency line. All non-emergency calls should be directed to 311. When the emergency lines are held up with routine calls, it can delay needed medical or police assistance.

In a case that 911 is called accidentally, do not hang up. Let the dispatcher know that it was a mis-dialed. If the called hangs up, the dispatcher must call back to verify that there is not an actual emergency. If verification cannot be obtained, an officer will be sent to the location. This holds up up an officer whose services may be needed somewhere else.

http://www.udel.edu/PR/UpDate/02/8/call.html

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